1. Use of the Website

You may use this website to learn about Fayen Travel services, submit travel inquiries, and communicate with our team for lawful personal or business travel purposes.

2. Travel Requests and Bookings

Travel itineraries, offers, and support responses are subject to availability, pricing changes, supplier terms, and confirmation by Fayen Travel or relevant travel partners.

3. Customer Communication

By contacting Fayen Travel, you understand that we may respond through the contact method you used, including WhatsApp, for service-related communication such as itinerary planning, booking updates, and travel assistance.

4. User Responsibilities

You are responsible for providing accurate information needed for travel planning and booking, including traveler names, dates, contact details, and any other requested information relevant to service delivery.

5. Third-Party Services

Fayen Travel may rely on third-party providers such as hotels, airlines, transportation companies, and destination operators. Their services may be governed by separate terms and conditions.

6. Limitation of Liability

Fayen Travel is not responsible for delays, disruptions, pricing changes, or service failures caused by third-party providers, force majeure events, or circumstances outside our reasonable control.

7. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the website or our services after changes are published constitutes acceptance of the updated terms.

8. Business Information