1. Information We Collect

We may collect personal details such as your name, phone number, email address, travel preferences, booking details, and any information you share when requesting travel services or support.

2. How We Use Information

Information is used to respond to inquiries, prepare travel itineraries, manage reservations, provide customer support, send trip-related updates, and improve our services.

3. WhatsApp Communication

If you contact Fayen Travel through WhatsApp, we may use that channel to provide booking assistance, customer service, itinerary updates, and travel support. We do not use WhatsApp communication for unrelated or misleading messaging.

4. Sharing of Information

We may share relevant information with trusted travel partners, such as hotels, transportation providers, or service operators, only when needed to deliver requested travel services.

5. Data Retention and Security

We keep information only as long as reasonably necessary for service delivery, legal compliance, and internal business records. We take appropriate measures to protect personal data from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law and any legitimate service or legal obligations.

7. Business Contact Information